Hospitals, GP surgeries, and healthcare clinics face constant challenges in managing patient flow, reducing wait times, ensuring accessibility, and maintaining a stress-free environment. Queue Tech’s AI-powered queue management, digital infotainment, and smart environmental controls ensure efficient operations, enhanced patient experiences, and energy-saving benefits. Traditional waiting rooms can quickly become overcrowded and stressful for both patients and staff. Queue Tech’s digital check-in and call-forward systems allow patients to scan a QR code or tap an NFC-enabled post to check in remotely, receive real-time updates on their wait time via mobile notifications or digital screens, and be directed efficiently to the correct consultation room, diagnostic lab, or specialist office. For dispersed queuing, patients can continue reading health information, filling out forms, or relaxing in a designated waiting area until called forward. This improves patient satisfaction, reduces perceived wait times, and optimises space within the facility. Time spent waiting in a hospital or clinic can be stressful. Queue Tech’s infotainment platform provides engaging and informative content to keep patients occupied while they wait. Our cloud-based digital screens display health and wellness tips, appointment reminders and preparation advice, live queue updates and estimated wait times, pharmacy promotions or hospital service information, and emergency alerts with real-time facility updates.